As we begin to see more news about COVID-19 (coronavirus), Smile Center will be taking some additional steps to protect the health and safety of our patients and team.

We adhere to the ADA and CDC cleaning guidelines at all times, and all standard sterilization measures are followed.

Additionally, we have increased our daily cleaning and disinfecting measures to include frequently-touched surfaces, such as counter tops, door handles, bathroom surfaces, and more. We encourage our staff to use hand sanitizer and wash their hands thoroughly. We encourage our patients to do the same.

During this time we will be available only for emergencies. If you have a true emergency please call 716-634-4090

If you answer YES to any of the following questions, please CALL OUR OFFICE to reschedule your appointment. No cancellation fee or penalty will apply. Answer Questions
  • Have you traveled outside of the continental US in the past 14 days?
  • Have you traveled to/from high-risk areas in the US or on a cruise ship in the past 14 days?
  • Have you had close contact with a confirmed COVID-19 patient within 14 days of symptom onset?
  • Do you currently have a fever or symptoms of lower respiratory illness (e.g. cough, shortness of breath)?
  • Do you feel ill in any way?
Just like with our patients, we have asked our team members to stay home if they feel ill. Your health and well being are our top priority. We are monitoring the situation and updating our standards and policies as new information emerges. We promise to do everything in our power to keep you safe.

Please call our office if you have any questions.

Buffalo area patients can visit the Smile Center for a dental emergency

Patients can visit the Smile Center for a dental emergency, The Smile Center, Dr. Gordon Kent

An emergency is a situation that happens without notice. When patients experience a dental emergency, they need to see a professional as soon as possible to restore the smile to its original health and appearance. Buffalo area patients are welcome to contact Dr. Gordon Kent at the Smile Center. Our phone is monitored 24 hours a day, 7 days a week by a live person who can assist you with your problem. The individual can walk you through what to do until you can get into the office for a visit, and can also schedule same day or next day appointments.

Dental emergency situations

A dental emergency may vary from patient to patient, but they are situations that need immediate attention. Below is a small sample of dental situations which may require emergency services:

  • Knocked out tooth
  • Fixed restorations such as bridges, crowns, or fillings that have come out
  • Injury to the teeth or soft tissues of the mouth
  • Broken or chipped teeth
  • Consistent toothache that affects daily life
  • Sudden, unexplained pain in the mouth
  • Breakage of appliances such as full or partial dentures
  • Continued bleeding following oral surgery

What to do in a dental emergency

When a dental emergency arises, the first thing to do is call the Smile Center to speak to our live answering service. Our team can advise patients what to do and when they can come in for assistance, whether they are existing patients or not!

Dr. Gordon Kent can assist with dental emergencies

Dr. Gordon Kent and the skilled team of the Smile Center in Buffalo, NY are dedicated to helping patients even when issues occur outside of the regular business hours. Call 716-634-4090 or visit the practice at 4427 Union Road, Cheektowaga, Buffalo, NY to schedule an appointment or discuss emergency treatment.

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Love them so much! They are always on time with their appointments. Super helpful with any questions I have, affordable, and attentive. Take care of anything that I’m worried about, 10/10